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Delivering Quality Service
Author: Zeithaml, Valarie A.
Published By: Free Press
Category: Customer Service
Hardcover
ISBN: 0029357012
List Price: $36.00
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The Culting of Brands: When Customers Become True Believers
Author: Atkin, Douglas
Published By: Portfolio
Category: Customer Service
Paperback
ISBN: 1591840961
List Price: $15.00
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Complete Guide to Superior Customer Service
Author: Inc. Business Resources
Published By: Inc. Business Resources
Category: Customer Service
Hardcover
ISBN: 1880394162
List Price: $59.95
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What Customers Really Want
Author: McKain, Scott
Published By: Thomas Nelson Publishers
Category: Customer Service
Hardcover
ISBN: 0785211985
List Price: $21.99
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The Ten Demandments
Author: Mooney, P. Kelly
Published By: McGraw-Hill Companies
Category: Customer Service
Paperback
ISBN: 007142735X
List Price: $14.95
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Blue Streak: Inside Jetblue, the Upstart That Rocked an Industry
Author: Peterson, Barbara
Published By: Portfolio
Category: Customer Service
Paperback
ISBN: 1591841119
List Price: $14.95
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Service Breakthroughs
Author: Hart, Christopher W.
Heskett, James L.
Sasser, W. Earl, Jr.
Published By: Free Press
Category: Customer Service
Hardcover
ISBN: 0029146755
List Price: $35.00
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Say the Magic Words
Author: Padwa, Lynette
Published By: Penguin Books
Category: Customer Service
Hardcover
ISBN: 0142002127
List Price: $14.00
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Satisfaction Guaranteed
Author: Baggett, Byrd
Published By: Rutledge Hill Press
Category: Customer Service
Hardcover
ISBN: 1558532862
List Price: $12.95
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The Quest for Quality
Author: Adams, W. A.
Bohn, Emil
Wexler, Phillip S.
Published By: St. Martin|s Press
Category: Customer Service
Paperback
ISBN: 0312141300
List Price: $13.95
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The One to One Future
Author: Peppers, Don
Rogers, Martha
Published By: Currency Press
Category: Customer Service
Paperback
ISBN: 0385485662
List Price: $15.95
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The One to One Fieldbook
Author: Dorf, Bob
Peppers, Don
Rogers, Martha
Published By: Currency Press
Category: Customer Service
Paperback
ISBN: 038549369X
List Price: $19.95
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The Must-Have Customer
Author: Brott, Armin
Gordman, Robert
Published By: St. Martin Press
Category: Customer Service
Hardcover
ISBN: 0312351690
List Price: $24.95
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Bang!
Author: Kaplan Thaler, Linda
Koval, Robin
Thaler, Linda Kaplan
Published By: Currency Press
Category: Customer Service
Hardcover
ISBN: 0385508166
List Price: $24.95
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The Market Driven Organization
Author: Day, George S.
Published By: Free Press
Category: Customer Service
Hardcover
ISBN: 0684864673
List Price: $28.00
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Managing Customer Value
Author: Gale, Bradley T.
Published By: Free Press
Category: Customer Service
Hardcover
ISBN: 0029110459
List Price: $32.95
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Love Thy Customer
Author: Brinkman, Rick
Kirschner, Rick
Published By: McGraw-Hill Companies
Category: Customer Service
Hardcover
ISBN: 0071448020
List Price: $18.95
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Let|s Get Real or Let|s Not Play
Author: Mahan, Khalsa
Published By: Simon & Schuster Audio
Category: Customer Service
Analog Audio Cassette
ISBN: 1929494599
List Price: $12.00
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Ask!
Author: Rollin, Barbara
Published By: St. Martin|s Press
Category: Customer Service
Paperback
ISBN: 0312283881
List Price: $12.95
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Integrity Service
Author: Willingham, Ron
Published By: Free Press
Category: Customer Service
Hardcover
ISBN: 0743270274
List Price: $25.00
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